Sales Policy for PureXSuri Children’s Clothing Store

Effective from March 14, 2025

Welcome to PureXSuri! We are dedicated to offering high-quality, stylish, and comfortable clothing for children. Our Sales Policy is designed to ensure that you have a seamless shopping experience with us. Please review the following terms and conditions before making a purchase.

1. Product Availability

All products listed on our website are subject to availability. While we make every effort to keep our inventory updated, there may be instances when a product is out of stock or unavailable. If your order cannot be fulfilled, we will notify you promptly and offer alternatives, or you may opt for a refund.

We cannot guarantee that items will be in stock when you visit the website, as product availability may change rapidly due to high demand or seasonal changes.

2. Pricing and Payment

  • Pricing: All prices displayed on our website are in US Dollars (USD). We strive to provide accurate pricing information, but errors may occur. If we discover an error in the price of an item you ordered, we will contact you to offer you the option of canceling the order or paying the correct price.

  • Payment Methods: We accept a variety of secure payment methods, including:

    • Credit and debit cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other secure payment options, such as Google Pay or Apple Pay

Payment is due at the time of purchase, and you will be charged when your order is confirmed. We use secure payment processing systems to protect your information during the transaction.

3. Order Confirmation and Processing

  • Order Confirmation: After placing your order, you will receive an email confirmation with the details of your purchase. This is not an acceptance of your order but a confirmation that we have received your order and are processing it.

  • Order Processing Time: We aim to process and ship all orders within 1-3 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking details, if applicable.

4. Shipping and Delivery

  • Shipping Methods: We offer various shipping options, including:

    • Standard Shipping: Typically delivered within 5-7 business days within the U.S.
    • Expedited Shipping: Delivered within 2-3 business days.
    • International Shipping: Available to select countries, with delivery times ranging from 7-14 business days.

  • Shipping Costs: Shipping fees are calculated at checkout based on your location, shipping method, and order size. Free standard shipping is available on orders over $50 within the United States.

  • Delivery Times: Delivery times may vary depending on the shipping method and destination. We are not responsible for delays caused by third-party carriers, weather conditions, or other external factors.

5. Returns and Refunds

  • Return Policy: We offer a 30-day return policy on most items. Items must be in unused, unwashed, and original condition with all tags attached. For more details, please refer to our Return Policy.

  • Refunds: Once your returned item is received and inspected, we will process your refund to the original payment method. Refunds may take 5-7 business days to appear on your account.

  • Non-Refundable Items: Certain products, such as personalized items or clearance sale items, may not be eligible for returns or refunds. Please review the product description before purchasing.

6. Cancellations

Once an order is placed, it is processed quickly, and we aim to ship your items as soon as possible. Cancellations are accepted only if the order has not yet been processed or shipped. If you wish to cancel an order, please contact our customer service team immediately at info@purexsuri.com.

7. Privacy and Security

We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data. We use secure payment processing systems and SSL encryption technology to ensure that your data is protected during transactions.

8. Customer Service

We are dedicated to providing excellent customer service. If you have any questions or concerns regarding your order, our products, or our policies, please don’t hesitate to contact us:

Our customer service team is available to assist you with any inquiries during business hours.

9. Limitation of Liability

PureXSuri is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services. Our liability is limited to the total amount paid for the products purchased, excluding shipping and handling charges.

10. Modifications to the Sales Policy

PureXSuri reserves the right to modify or update this Sales Policy at any time without prior notice. Any changes to this policy will be posted on this page, and the updated policy will be effective immediately upon posting.

Thank you for shopping with PureXSuri! We are committed to providing you with the best quality children’s clothing and an enjoyable shopping experience. Should you have any questions, please feel free to reach out to our customer service team.