Sales Policy
Effective Date: January 7, 2025

Welcome to PurexSuri! We are proud to offer a curated selection of premium-quality products tailored to meet the needs of your newborns. Our collection includes clothing, toys, bedding, and other essentials designed to ensure the comfort and safety of your little ones. This Sales Policy provides comprehensive information about the terms and conditions for purchasing from PurexSuri, either through our website at purexsuri.com or in-store. Please read this document carefully before making a purchase. By shopping with us, you agree to these terms and conditions.

1. Product Information

At PurexSuri, we prioritize safety, quality, and reliability. Each product is thoroughly tested and inspected to meet the highest industry standards for newborn care. Every item listed on our website includes detailed descriptions, images, and specifications, such as:

  • Materials used (organic cotton, BPA-free plastics, etc.)
  • Sizing guides for clothing and bedding
  • Safety certifications and age recommendations

While we make every effort to ensure accuracy, slight variations in color, texture, or packaging may occur due to manufacturing or screen display differences.

2. Pricing and Promotions

  • Transparent Pricing: All prices are displayed in U.S. dollars and do not include applicable taxes or shipping fees unless otherwise stated.
  • Special Offers: PurexSuri frequently runs promotional campaigns, including discounts, bundle deals, and seasonal sales. Promotional offers are subject to specific terms and cannot be combined unless explicitly mentioned.

PurexSuri reserves the right to adjust prices or discontinue promotions without prior notice.

3. Order Placement and Confirmation

How to Place an Order:

  1. Browse our collection online at purexsuri.com or visit our physical store.
  2. Add your desired items to the cart and proceed to checkout.
  3. Provide accurate billing and shipping details.

Order Confirmation: Once your order is placed, you will receive an email containing:

  • A summary of your purchase
  • Payment confirmation
  • Estimated delivery timeline

Orders are processed within 1-3 business days, excluding weekends and public holidays.

4. Payment Methods

To provide a seamless shopping experience, we accept the following payment options:

  • Major credit and debit cards (Visa, MasterCard, American Express, Discover)
  • Online payment systems (PayPal, Apple Pay, Google Pay)
  • Bank transfers (for wholesale or bulk purchases)

All payments are securely encrypted, ensuring the safety of your financial information.

5. Shipping and Delivery

PurexSuri delivers across the United States, offering the following shipping options:

  • Standard Shipping: 5-7 business days
  • Expedited Shipping: 2-3 business days
  • Local Pickup: Available for customers near Trenton, Florida

Shipping Costs:
Shipping fees are calculated based on the weight, dimensions, and destination of your order. Orders exceeding $100 are eligible for free standard shipping.

Tracking Information:
You will receive a tracking number once your order has been dispatched. Use this number to monitor your package’s delivery status.

Shipping Delays:
Although we aim to meet delivery deadlines, delays may occur due to unforeseen circumstances such as weather conditions or holidays. We appreciate your understanding and will communicate any delays promptly.

6. Returns and Exchanges

PurexSuri is committed to ensuring your satisfaction. If you are not completely satisfied with your purchase, you may request a return or exchange under the following conditions:

  • Items must be returned within 30 days of receipt.
  • Products should be unused, unwashed, and in their original packaging with all tags intact.

Non-Returnable Items:

  • Personalized or customized products
  • Final sale or clearance items

For further details, please refer to our Return Policy here.

7. Product Availability

PurexSuri strives to maintain adequate stock levels for all products. However, due to high demand, some items may become temporarily unavailable. In such cases:

  • Customers will be notified promptly.
  • Alternatives or backorders will be offered when possible.
  • Refunds will be issued for any unavailable items upon request.

8. Wholesale and Bulk Orders

For hospitals, daycare centers, or other organizations, we provide special pricing and bulk purchasing options. Please contact us at info@purexsuri.com for more information.

9. Customer Support

Our dedicated customer service team is here to assist you with all your needs, from product inquiries to order updates. You can reach us through:

  • Phone: (352) 493-4595
  • Email: info@purexsuri.com
  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM EST

10. Liability Disclaimer

PurexSuri ensures the highest safety and quality standards for its products. However, we shall not be liable for indirect or incidental damages arising from product use. Our liability is limited to the purchase price of the item.

11. Policy Updates

PurexSuri reserves the right to amend this Sales Policy at any time without prior notice. Updates will take effect immediately upon publication on our website.

Thank you for choosing PurexSuri. We are honored to be part of your journey in providing care and comfort for your newborn. Should you have any questions, feel free to contact us at info@purexsuri.com or visit purexsuri.com.