Privacy Policy
Effective Date: January 7, 2025

Welcome to PurexSuri! Protecting your privacy and ensuring the security of your personal information is a top priority for us. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide to us. By using our website (purexsuri.com) or engaging with our services, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect various types of information to enhance your shopping experience and provide you with high-quality service.

a. Information You Provide to Us

  • Contact Information: Name, email address, phone number, and shipping/billing address.
  • Account Information: Username, password, and preferences for your account.
  • Payment Information: Details such as credit/debit card information or other payment methods.
  • Order Details: Information about purchases, including items, quantities, and delivery instructions.
  • Feedback and Inquiries: Messages, reviews, or questions you share with our customer service team.

b. Information Automatically Collected

  • Technical Information: Your IP address, browser type, device type, and operating system.
  • Usage Data: Details about your interactions with our website, including pages viewed, time spent on pages, and navigation patterns.
  • Cookies and Similar Technologies: Information gathered through cookies to personalize your experience and improve our services.

c. Information from Third Parties

We may also collect information from:

  • Payment Gateways: Transaction statuses and confirmations from payment service providers.
  • Shipping Services: Delivery updates and status information.
  • Social Media Platforms: Data shared through interactions with our social media accounts.

2. How We Use Your Information

Your information is used for the following purposes:

  1. Processing Orders: To manage and fulfill your orders, process payments, and deliver products.
  2. Customer Support: To assist with inquiries, handle complaints, and resolve issues promptly.
  3. Improving Services: To analyze website performance, identify trends, and enhance user experience.
  4. Marketing and Communication: To send promotional emails, newsletters, and special offers (only with your consent).
  5. Security: To protect against fraud, unauthorized access, and other malicious activities.
  6. Legal Compliance: To adhere to applicable laws, regulations, or legal requests.

3. Sharing Your Information

We respect your privacy and only share your information under specific circumstances:

  1. Service Providers: We collaborate with trusted third-party vendors for payment processing, shipping, IT services, and marketing support.
  2. Legal Obligations: We may disclose your information to comply with legal processes or protect our rights and safety.
  3. Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
  4. With Your Consent: For joint marketing campaigns or other initiatives where you have explicitly agreed to share your data.

We do not sell, rent, or trade your personal information to unrelated third parties.

4. Cookies and Tracking Technologies

PurexSuri uses cookies and similar tracking tools to:

  • Enhance your browsing experience by remembering your preferences.
  • Analyze website performance and usage patterns to improve services.
  • Provide personalized recommendations and targeted advertisements.

You can manage or disable cookies through your browser settings. However, disabling cookies may limit some website features.

5. Data Security

We are committed to protecting your information through:

  • Encryption: Securing sensitive data during transmission.
  • Secure Storage: Storing information on protected servers with restricted access.
  • Regular Monitoring: Conducting security audits to prevent potential vulnerabilities.

While we strive to implement the best security measures, no method of online data transmission is entirely foolproof. If you suspect any unauthorized access, please contact us immediately at info@purexsuri.com.

6. Your Rights

As a valued customer, you have the following rights:

  1. Access Your Data: Request details of the information we collect about you.
  2. Correction: Update or amend inaccurate or outdated information.
  3. Deletion: Request the deletion of your personal data, subject to legal retention requirements.
  4. Opt-Out: Unsubscribe from marketing communications at any time.
  5. Data Portability: Request your data in a portable format for your personal use.

For assistance, email us at info@purexsuri.com.

7. Children’s Privacy

PurexSuri specializes in products for newborns, but our services are designed for adults such as parents and guardians. We do not knowingly collect personal information from children under the age of 13. If we become aware of such data collection, we will take immediate steps to delete it. Please contact us if you believe we have inadvertently collected data from a child.

8. International Users

If you access our website from outside the United States, your information may be transferred to and processed in the U.S. By using our website, you consent to these transfers in compliance with this Privacy Policy.

9. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in our practices or for legal, regulatory, or operational reasons. The updated policy will be posted on this page, with the new effective date clearly noted. Please review this policy regularly to stay informed.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

PurexSuri
8851 NW 157th St, Trenton, Florida (FL), United States
Phone: (352) 493-4595
Email: info@purexsuri.com

Thank you for trusting PurexSuri. Your privacy and the safety of your personal information are of utmost importance to us.