Shipping Policy – PurexSuri

Effective Date: January 7, 2025

At PurexSuri, we are committed to delivering your orders in a timely and efficient manner. Below is our detailed shipping policy, outlining delivery methods, timelines, costs, and other essential information.

1. Shipping Methods and Delivery Times

We offer several shipping options to meet your needs:

  • Standard Shipping: Delivery within 5–7 business days (United States).
  • Expedited Shipping: Delivery within 2–3 business days (United States).
  • International Shipping: Delivery times vary by destination, typically 7–14 business days.

Note: Delivery times are estimates and may vary due to unforeseen circumstances.

2. Shipping Costs

Shipping costs are calculated based on:

  • The weight and dimensions of your order.
  • The shipping method selected.
  • The delivery destination.

Free Shipping:

  • Enjoy free standard shipping on all U.S. orders over $50.

Additional charges may apply for expedited or international shipping options. Shipping costs are displayed during checkout before you confirm your order.

3. Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • You will receive an email with a tracking number once your order is shipped.

For any delays in processing, we will notify you as soon as possible.

4. Tracking Your Order

  • Once shipped, you will receive a tracking number via email.
  • Use this tracking number to monitor your order’s status on the carrier’s website (e.g., USPS, FedEx, UPS).

5. Shipping Restrictions

  • We ship to all 50 states in the United States and selected international destinations.
  • P.O. Boxes: Some carriers may not deliver to P.O. Boxes; please provide a physical address if possible.
  • Oversized or heavy items may require additional shipping fees or special arrangements.

6. International Orders

For international shipments:

  • Customers are responsible for any customs duties, taxes, or import fees imposed by the destination country.
  • PurexSuri is not responsible for delays caused by customs clearance.

7. Shipping Delays

While we aim to meet delivery timelines, delays may occur due to:

  • Weather conditions.
  • Carrier disruptions.
  • Holidays or other unforeseen events.

If your order is delayed, please contact us for assistance.

8. Lost or Damaged Items

  • If your order is lost or arrives damaged, notify us within 7 days of delivery.
  • We will work with the carrier to resolve the issue, either by providing a replacement or issuing a refund.

9. Contact Us

For any questions or concerns about shipping, please contact us:

Address: 8851 NW 157th St, Trenton, Florida (FL)
Phone: (352) 493-4595
Email: info@purexsuri.com
Website: https://purexsuri.com